Otter Fixer (“we”, “our”, “us”) provides website support, diagnostics and fixes.
This disclaimer outlines the limitations of the information and services we provide.
1. No Guarantee of Results
Although we make every reasonable effort to diagnose and fix issues:
- We do not guarantee that all problems can be resolved
- Some issues may be caused by third-party plugins, hosting, themes or server limitations outside our control
- Recommendations are provided on a best-effort basis
You agree to use our services at your own discretion and risk.
2. No Responsibility for Third-Party Systems
We are not responsible for:
- Hosting outages or downtime
- Plugin or theme updates
- Server configuration issues
- Security breaches on your hosting
- Third-party software defects
These systems are maintained by external providers and outside our control.
3. Information Provided on This Website
Any content, advice or guidance published on this website is:
- For general information only
- Not personalised technical advice
- Not legally binding
For tailored website support, please contact us directly.
4. Temporary Access & Security
If you provide login credentials:
- You must supply a temporary username and password where possible
- You must remove or change the password after the work is complete
We cannot be held responsible for any unauthorised access once work is finished.
5. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any direct, indirect, incidental or consequential loss
- We are not liable for data loss, downtime, financial loss, or loss of earnings
- Your sole remedy for dissatisfaction with our service is to discontinue use
This disclaimer works alongside our Terms & Conditions.
Contact
If you have questions about this Disclaimer, email:
📧 olivia@otterfixer.com